HP LAPTOP LATEST OFFER HP Back to College 2016 Last date 21st August 2016
Buy Select HP Notebook between 26th May 2016 and 21st August 2016 and get exclusive offer.
This offer is applicable only in case of Over-the-Counter Sale
Register your claim to avail the offer with in 7 days from the
date of Purchase.
"*"
Fields marked in asterisk are mandatory and rest are optional.
Redemption Process:
We would like to highlight some
important points that need your attention while you opt for any redemption
benefit/s.
·
During online registration for the offer, contact person’s name
should be same as written on copy of purchase invoice
·
During submission of documents, kindly ensure that all these
documents are clearly visible and submitted to the Redemption Cell*
o 1. A copy of
purchase invoice,
o 2. A bar coded
notebook serial number sticker and
o 3. A copy of your
valid ID proof
·
Payment on account of redemption fee should be submitted to the
redemption cell through Online or Offline process, if Offline process, kindly
ensure that you issue ‘At Par’ Cheque or Demand Draft with correct payee name
on it.
In case of any mis-match of details, or
non adherence of any terms of the offer, your claim shall be delayed or may be
liable for rejection.
Online Redemption Process:
1.
Log on to www.hpshopping.in/btc2016 and
register with in 7 days from the date of purchase.
2.
Select the offer while registering. Upon registration, you will
get a Redemption Code. Please save it and use it for all communications with
Redemption Cell.
3.
Within 72 hours, you will get an “Order Confirmation Email”
which will contain the amount that is to be paid basis the offers selected by
you during registration. You need to perform the below steps 4 - 7 by on or
before 5th September, 2016
4.
After receiving the Order Confirmation Email, go to
www.redemptionsupport.com. Enter the Redemption code to go to Claim Status page
5.
Click on Online Claim Submission button
6. Upload
the correct documents against each of the fields mentioned:
1.
§ Attach copy of
invoice
§ Attach copy of ID
proof
§ Attach copy of
serial no. sticker
2.
On clicking Next button, you will be taken to the payment
gateway. Follow the steps mentioned to make the payment
3.
On successful payment, you will receive 2 emails •Payment Confirmation
from redemptionsupport.com website •Auto-generated Payment Confirmation from
payment gateway vendor EBS
4.
Razorfish (a div. of TLG India Pvt. Ltd.) will then validate the
documents and send an Order Approval Email within 3 days which will contain details
and timelines of gift courier/email
Note:
1. If customer uploads the documents but does not make the payment
and leaves the website, then the customer’s claim will go on hold and he/she
will have to complete the payment as per guidelines received from Redemption
Cell within 7 days. Redemption Cell will do maximum of 3 follow ups through
email followed by Phone calls for such cases and in absence of any response,
claim shall be marked as rejected into the system.
2. If, after making the payment, it is found upon document
validation, that the customer’s claim needs to be REJECTED because of any
reason (Eg: product purchased outside offer period, product details provided
during online registration not matching with invoice copy etc.), then he/she
will be informed about the claim rejection & the amount paid will be
credited back into customer’s account (from where payment was made) within 7
days.
3. If customer completes online registration by visiting the
www.hpshopping.in/btc2016 webpage and also visit to www.redemptionsupport.com,
uploads a copy of Purchase Invoice, Bar coded notebook serial number sticker, a
valid ID proof and make payment of Redemption Fee (online), but purchased
product is not a legal product of HP India, claim for BTC benefits shall stand
rejected and no further communication will be entertained in this regard.
Amount received from the customer shall be credited back to the same account
from where payment was made.
4. If customer completes online registration by selecting a
product model or reseller name and invoice has another model or different
reseller name, claim will be put on hold, and in absence of proper supporting
documents, claim shall be rejected.
Offline Redemption Process:
5.
Log on to www.hpshopping.in/btc2016 and
register with in 7 days from the date of purchase.
6.
Select the offer while registering. Upon registration, you will
get a Redemption Code. Please save it and use it for all communications.
7.
Within 72 hours of registration, an order confirmation email
will be sent to your registered email id confirming the offer selected and the
amount that you need to pay via an ‘At Par’ Cheque/Demand Draft (if
applicable).
8.
Cheque/Demand Draft to be issued in the name of " TLG India
Pvt. Ltd, payable at Delhi "
9.
Kindly ensure that all the following documents are received at
our Redemption cell by 5th September 2016, failing which claim will not be
processed.
§ Copy of purchase
Invoice
§ Copy of valid
Identity Proof
§ Cutout of Barcode
Sticker from the Carton of the Notebook
§ A Cheque or Demand
Draft of amount mentioned under “Order Confirmation Email” in favour of TLG
India Pvt. Ltd.
10. Please mention your
Redemption Code on the courier/post that you will send
11. The documents need
to be sent to the following address
HP Redemption Cell, Office No. 925,
89, Hemkunt Chambers, Nehru Place, New Delhi - 110019
HP Redemption Cell, Office No. 925,
89, Hemkunt Chambers, Nehru Place, New Delhi - 110019
12. Once claim is
approved, Warranty certificate, Status of Reliance General Insurance policy,
Steps to redeem McAfee Internet Security, Steps to redeem BMS vouchers and
timelines of the delivery of HP accessories (if claimed) shall be emailed at
your registered email ID
13. Offers claimed by
the customer under BTC 2016 shall be delivered/ emailed within maximum of 4-5
weeks from the date of approval of claim
Terms & Conditions for
the Offer
14. This offer is ONLY
valid for end customer purchases made between 26th May, 2016 to 21st August,
2016.
15. Customer have to
register with in 7 days from the date of Purchase.
16. The validation of
your document submission and payable amount will be done within 7- 10 days ,
post receipt of your documents by Razorfish (a div. of TLG India Pvt. Ltd.). An
email will be sent to your registered mail id informing whether your claim is
APPROVED / REJECTED or HOLD for further clarification.
17. Please note that
the claim will be processed ONLY if the Name on the invoice, Identity Proof and
the name registered on the registration site is same. We request your attention
to this point and request you to submit appropriate details to ensure timely
claim approval.
18.
All customer queries regarding the offer can be directed as per
the following:
Email : Write to notebook@redemptionsupport.com, Website : Visit to www.redemptionsupport.com (enter your redemption code or Notebook serial number to check the status of your claim) Callback : If you want to talk to our representative, send SMS REDHELP to 53030, and we will give you a callback within 4 hours SMS : To know status of your claim through SMS, Send text CLAIM redemption code to 53030
Email : Write to notebook@redemptionsupport.com, Website : Visit to www.redemptionsupport.com (enter your redemption code or Notebook serial number to check the status of your claim) Callback : If you want to talk to our representative, send SMS REDHELP to 53030, and we will give you a callback within 4 hours SMS : To know status of your claim through SMS, Send text CLAIM redemption code to 53030
19. HP shall not be
held responsible for any delay in communication with regard to this offer.
Offer can be withdrawn or changed by HP
